WHY YOURLINK?

Our team is comprised of people who fully understand how telecom carriers operate. For over 25 years we have been in the trenches, gaining an understanding of how they price, bill, support and manage businesses. We have taken this knowledge and created a simple yet robust software interface, that makes life easy for our clients.
Above and beyond the software offering, is something we are very proud of  our people. Our staff is easy to work with, they are always happy to pick up the phone and are results driven. We pride ourselves on saving our customers time and money; our job is to make your job easier.
No account or job is too big or too small. Our team has very little turnover so that you, as our valued customer, maintain a true long-term relationship.

CORE COMANY VALUES

What makes us different

Yourlink

Innovative solutions

For the customer who wants to deal with as little as possible, we offer a fully managed portal. Our staff can manage orders, inventory, billing and vendors. We become a part of your team.

Our process works like this:

  • Verify and load inventory
  • Order EDI fees for billing
  • Create templates for paper bills
  • Load contract information
  • Make recommendations to streamline and save money
  • Create user roles
  • Implement general ledger accounting
  • Load other documents
  • Set up bill pay if needed
  • Train staff if needed
  • Set up expectations for client care
  • Operational

With our unmanaged solution, we load everything into the portal and fully train your people how to use it. Client care is on demand and accessible when you need it

Our process works like this:

  • Verify and Load inventory
  • Order EDI feeds for billing
  • Create templates for paper bills
  • Load in contract information
  • Create user roles
  • Implement general ledger accounting
  • Load other documents
  • Set up bill pay if needed
  • Train staff
  • Operational

We offer a paired down version of Yourlink that gives our customers access to order management and inventory. This allows your team to collaborate on orders and effectively manage inventory vendors and sites. Billing can be turned up later if needed and this comes managed or unmanaged.

Our process works like this:

  • Verify and load inventory
  • Create user roles
  • Load documents
  • Train staff
  • Operational

For those who just want their bills processed, we offer a billing only version of Yourlink. It’s simple. As the bills come in, they get validated, coded and are sent off to be paid. This offering comes managed or unmanaged.

Our process works like this:

  • Order EDI feeds for bills
  • Create templates for paper bills
  • Load contract rates
  • Create user roles
  • Make recommendations to streamline
  • Input general ledger accounting
  • Load documents
  • Set up bill pay if needed
  • Train staff
  • Operational
Bitnami